Privacy policy

Last updated: June 5, 2026

Sacs à Main en Cuir Florentina operates this store and website, along with all associated information, content, features, tools, products, and services, to provide you—the customer—with a personalized shopping experience (the "Services"). Sacs à Main en Cuir Florentina uses the Shopify platform, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us. In the event of a conflict between our Terms of Use and this Privacy Policy, the latter prevails regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal information we collect or process

When we use the term "personal information," we refer to information that identifies you or can reasonably be associated with you or another person. Personal information does not include information collected anonymously or de-identified in such a way that it does not identify you or cannot reasonably be associated with you. We may collect or process the following categories of personal information—including inferences drawn from them—depending on your use of the Services, your place of residence, and applicable law:

Your contact details, including your name, address, billing address, shipping address, phone number, and email address. Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transactional information, including items you view, place in your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you include in your communications with us, such as when you submit a customer support request.
Device information, including information regarding your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information regarding your interaction with the Services, such as how and when you interact with or navigate the Services.
Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties. How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

To provide, personalize, and improve the Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, manage, and maintain your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and offer you a 

personalized shopping experience, for example by recommending products similar to your purchases. This may include using your personal information to better personalize and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, including sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying online advertisements for products or services on the Services or other websites—including based on items you have previously purchased or added to your cart and other activity on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, and take action regarding potential fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use our services and create an account, you are responsible for protecting your login credentials. We strongly recommend that you do not share your username, password, or any other access information with anyone.
Communicating with you. We use your personal information to provide customer support, respond to your inquiries, offer efficient services, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process—including requests from law enforcement or government agencies—to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:

With Shopify, service providers, and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
We collaborate with business and marketing partners to provide you with marketing services and advertisements. For example, we use Shopify to display personalized advertisements via third-party services based on your online activity across various merchant sites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on your location, you may have the right to ask us not to share your information for the purpose of showing you targeted advertisements based on your online activity. You can exercise your right to opt out here.
When you request or otherwise consent to our disclosure of certain information to third parties—for example, to ship products to you or through your use of social media widgets or login integrations.
With our affiliates or within our corporate group.
In connection with a business transaction such as a merger or bankruptcy; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your own, in order to provide and improve the Services. Furthermore, to protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our Store, as well as with other merchants and with Shopify. To provide these advanced features, Shopify may use personal information collected regarding your interactions with our Store, as well as with other merchants and with Shopify. In this case, 

Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and about your rights, please consult the Shopify Privacy Policy. Depending on your place of residence, you may exercise certain rights regarding your personal information here: Link to Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies as well as their other terms of use. We do not guarantee the privacy or security of these sites, and we disclaim all liability in this regard, particularly concerning the accuracy, completeness, or reliability of the information contained therein. Information you post on public or semi-public platforms, including information shared on social media, may be viewed by other users of the Services and/or those platforms, without restriction on its use by us or by third parties. The inclusion of such links does not imply endorsement of the content of these platforms, nor of their owners or operators, unless otherwise stated in the Services.

Children's data

Our services are not intended for children, and we do not knowingly collect any personal information regarding minors. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion. As of the effective date of this privacy policy, we are not aware of "sharing" or "selling" (as defined by applicable law) the personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is infallible and we cannot guarantee absolute security. Furthermore, information you transmit to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, including whether we need the information to manage your account, provide you with services, comply with our legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may refuse your request in accordance with the law.

Right of access / right to know. You may have the right to request access to the personal information we hold about you.
Right to erasure. You may have the right to request the deletion of the personal information we hold about you.
Right to rectification. You may have the right to request the correction of inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and subject to certain exceptions. Right to opt out of the sale or sharing of your data for targeted advertising. Depending on your place of residence, you may have the right to opt out of the sale or sharing of your personal information, or to opt out of its processing for targeted advertising purposes, as defined by applicable privacy laws. You can exercise your opt-out rights here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this action—depending on your location—as an opt-out request for the device and browser you are using. If we are able to link the device sending the signal to a Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, please visit https://globalprivacycontrol.org/. Apart from Global 

...Privacy Control, we do not recognize other "Do Not Track" signals that may be sent by your browser or device.
Managing communication preferences. We may send you promotional emails, but you can unsubscribe at any time using the unsubscribe link included in our emails. Even if you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations under local law, you may exercise the following rights in addition to those set out above:

Right to object to and restrict processing: You may have the right to ask us to stop or limit the processing of your personal data for certain purposes.
Right to withdraw consent: Where we process your personal data based on your consent, you have the right to withdraw that consent. This withdrawal will not affect the lawfulness of processing carried out prior to the withdrawal.

You may exercise your rights via the channels indicated in the Services or by contacting us using the details below. To learn more about how Shopify uses your personal data and about your rights—including rights regarding data processed by Shopify—please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, in accordance with applicable law. In accordance with the law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request, we will require your authorized representative to provide proof of your authorization, and we may ask you to verify your identity directly with us. We will respond to your request as soon as possible, in accordance with applicable law.

Complaints

If you have any complaints regarding the processing of your personal data, please contact us using the details below. Depending on your place of residence, you may have the right to appeal our decision by contacting us using the details below, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of competent data protection supervisory authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or any equivalent contract issued by the competent UK authority, as applicable, unless the data transfer is made to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may need to modify this Privacy Policy, particularly to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version will be published on this website, the "Last updated" date will be updated, and we will notify you in accordance with applicable law. Contact

If you have questions regarding our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please call us, email us at florentina.leatherhandbags@gmail.com, or contact us at 1420 Saint-Mathieu Street, Suite 1104, Montreal, Quebec H3H 2J1, Canada. For the purposes of applicable data protection laws, we are the controller of your personal information.